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Watford Town Hall, Watford council

Voters without voting ID can get free ‘Voter Authority Certificate’ (VAC) from the government

The law has changed that now requires voters to present approved photo ID when voting at local polling stations this May.

Voters will only need to apply for a VAC if:

  • You do not have an accepted form of ID, such as a photo driving licence or passport
  • You no longer look like the photo on your ID
  • The name of on your photo ID is different to your name on the electoral register
  • Accepted forms of photo ID

An application is free to apply for, you will need: a recent, digital photo of yourself and your National Insurance number, or provide other documents to prove your identity, such as your birth certificate, a bank statement or a utility bill (check which documents can be used here). 

The Electoral Commission is the independent body that oversees elections and regulates political finance. Who aim to promote public confidence and the integrity in the democratic process.

VAC applications must be submitted by the 25 April for the elections taking place on 4 May 2023. Applications made after this date are still processed but will not be valid for the 4 May 2023 elections.

If you’re unable to apply for a VAC online, visit Watford Town Hall Customer Service Centre for assistance.

Our Customer Service Centre opening hours are as follows:

  • Monday: 9am – 1pm
  • Tuesday: 1pm – 5pm
  • Wednesday: 10am – 2pm
  • Thursday: 1pm – 5pm
  • Friday: 9am – 1pm
  • Weekends and public holidays: Closed

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